Terms & Conditions

Terms and Conditions

Review the Kindling Consulting Terms and Conditions for important information regarding product licensing, permitted use, intellectual property, payment terms, and digital resource access. This page outlines the policies governing purchases and use of all Kindling digital products and services.

1. Acceptance of Terms

By purchasing, downloading, or accessing any product or service from Kindling Consulting, you agree to be bound by these Terms and Conditions. If you do not agree, you should not purchase or use our products or services.

2. License and Permitted Use

All digital products, including but not limited to reports, playbooks, algorithms, templates, guides, and educational materials, are licensed, not sold.

Your purchase grants you a non-exclusive, non-transferable license for internal business or educational use only.

You may:
• Use materials within your own organization
• Modify editable templates for your internal operational use

You may not:
• Resell, redistribute, sublicense, or share materials outside your organization
• Upload materials to shared marketplaces or public platforms
• Incorporate materials into other products, trainings, or services without written permission

3. Intellectual Property

All content; frameworks, algorithms, reports, graphics, templates, and materials are the intellectual property of Kindling Consulting unless otherwise stated.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited and may result in legal action.

4. Customized Products

For customized products, including Customized Wound Algorithms and other tailored deliverables:

• Clients must provide accurate and complete information through the required intake process
• Development timelines begin after receipt of all necessary inputs
• One structured review call is included unless otherwise specified
• Final deliverables are provided after client approval

Customized products are built specifically for the purchasing organization and are not eligible for resale or transfer.

5. Payment Terms

All prices are listed in U.S. dollars unless otherwise specified. Payment is due in full at the time of purchase unless a separate written agreement outlines alternative terms.

For consulting retainers or project-based services, payment terms will be defined in the applicable agreement.

6. Refund Policy

Due to the digital nature of our products and immediate access to proprietary materials, all sales are final unless otherwise stated in writing.

For customized services, work begins upon receipt of required intake materials and payment, and fees are non refundable once development has commenced.

7. No Guarantee of Outcomes

Kindling Consulting provides strategic, operational, and educational resources designed to support informed decision making.

We do not guarantee specific financial, clinical, or reimbursement outcomes. Implementation decisions remain the responsibility of the purchasing organization and its licensed clinicians.

8. Compliance Responsibility

Clients are responsible for ensuring compliance with all federal, state, and payer specific regulations applicable to their practice. Our materials are intended to support operational clarity and documentation alignment but do not replace legal or regulatory counsel.

9. Limitation of Liability

To the fullest extent permitted by law, Kindling Consulting shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.

10. Modifications to Terms

Kindling Consulting reserves the right to update or modify these Terms and Conditions at any time. Continued use of our products and services after updates constitutes acceptance of the revised terms.

If you have questions regarding these Terms and Conditions, please contact us through the support channel provided on our website.